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Privacy Policy

  • In addition to the main body of the Privacy Policy, this notice applies solely to customers and other individuals who reside in Mainland China and use our services, and to our processing within Mainland China of those individuals’ personal data (which term includes sensitive personal data (see below) when used in this Notice).

    Your Data Controller

    The data controller for the purposes of this Notice is Lane Crawford Department Store (Shanghai) Limited, whose registered address is at L102-112, L114-123, L204-214, L216-228, L204-214, L216-228, 3/F and 4/F, Shanghai Times Square, 99 Huai Hai Zhong Road, Huangpu District, Shanghai , and its affiliates in the PRC. For questions or concerns related to your personal data, please contact us at dataprivacy@lanecrawford.com.cn.

    Purpose

    In addition to the purpose of processing described in the main body of the Privacy Policy, with respect of our Mainland China physical stores, we process your personal data to verify your identity as required under applicable law in order to provide our free Wi-Fi service to you.

    Consent

    We will obtain your consent (and, where applicable, your separate consent) to process your personal data if and to the extent required by applicable laws.

    Sensitive Personal Data

    The types of personal data processed as described in our Privacy Policy above include certain data that applicable PRC law calls “sensitive personal data”.

    "Sensitive personal data" means personal data that, if leaked or illegally used, could easily harm the dignity of a person or the safety of that personal or their property. It includes: (i) biometric data; (ii) religious belief; (iii) specific social status; (iv) medical health information; (v) financial accounts; (vi) tracking/location information; and (vii) personal data of minors aged under 14.

    We will only process your sensitive personal data as is necessary for the purposes described in the Privacy Policy and only with your separate consent.

    Disclosure of Personal Data to Third Party Data Controllers

    With your separate consent, we may disclose your personal data to our third party data controllers located within Mainland China for the purposes described in the Privacy Policy. You may contact us via dataprivacy@lanecrawford.com.cn if you would like to further details about the disclosures.

    Overseas Transfer of Personal Data

    With your separate consent, we may transfer, access or store your personal data outside Mainland China, provided that either we are satisfied that adequate levels of protection are in place to protect the integrity and security of your personal data or we have adopted adequate security measures in compliance with applicable laws, such as appropriate contractual arrangements.

    Where required by applicable laws, we will put in place appropriate measures to ensure that all processing of your personal data outside of Mainland China is safeguarded by the equivalent level of data protection as in Mainland China. You may contact us via dataprivacy@lanecrawford.com.cn if you would like to further details about these overseas transfers.

    Security

    We have implemented reasonable and appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access and other unlawful or unauthorised forms of processing, in accordance with applicable laws.

    Your Rights

    in addition to the rights already set out in the Privacy Policy, you also have the following rights:

    • the right to withdraw your consent to our processing of your personal data;
    • the right to request de-registration of your account with us (if any); and
    • the right to refuse decisions that materially impact you, where those decisions have been based solely on automated decision-making technology.

    Children’s Personal Data

    We will not knowingly collect or process the personal data of any child under the age of 14 (“Child”), unless with the consent of the Child’s parent or guardian. If we become aware that we hold personal data of a Child, we will take steps to delete the personal data of the Child as soon as possible. Parents or guardians can also contact us to request such deletion.

    Changes to the Mainland China Notice

    We may change this Mainland China Notice in order to comply with the evolving regulatory environment or, provided that this Mainland China Notice continue to comply with applicable law, the needs of our business. Subject to any applicable legal requirements to provide additional notice, any changes to this Mainland China Notice will be communicated through our Site and our mobile applications. We will obtain your consent to such changes where required to do so by applicable laws.

    Contact us

    If you have any concerns about how we process your data, please contact us at dataprivacy@lanecrawford.com.cn.

In addition to the main body of the Privacy Policy, this notice applies solely to customers and other individuals who reside in Mainland China and use our services, and to our processing within Mainland China of those individuals’ personal data (which term includes sensitive personal data (see below) when used in this Notice).

Your Data Controller

The data controller for the purposes of this Notice is Lane Crawford Department Store (Shanghai) Limited, whose registered address is at L102-112, L114-123, L204-214, L216-228, L204-214, L216-228, 3/F and 4/F, Shanghai Times Square, 99 Huai Hai Zhong Road, Huangpu District, Shanghai , and its affiliates in the PRC. For questions or concerns related to your personal data, please contact us at dataprivacy@lanecrawford.com.cn.

Purpose

In addition to the purpose of processing described in the main body of the Privacy Policy, with respect of our Mainland China physical stores, we process your personal data to verify your identity as required under applicable law in order to provide our free Wi-Fi service to you.

Consent

We will obtain your consent (and, where applicable, your separate consent) to process your personal data if and to the extent required by applicable laws.

Sensitive Personal Data

The types of personal data processed as described in our Privacy Policy above include certain data that applicable PRC law calls “sensitive personal data”.

"Sensitive personal data" means personal data that, if leaked or illegally used, could easily harm the dignity of a person or the safety of that personal or their property. It includes: (i) biometric data; (ii) religious belief; (iii) specific social status; (iv) medical health information; (v) financial accounts; (vi) tracking/location information; and (vii) personal data of minors aged under 14.

We will only process your sensitive personal data as is necessary for the purposes described in the Privacy Policy and only with your separate consent.

Disclosure of Personal Data to Third Party Data Controllers

With your separate consent, we may disclose your personal data to our third party data controllers located within Mainland China for the purposes described in the Privacy Policy. You may contact us via dataprivacy@lanecrawford.com.cn if you would like to further details about the disclosures.

Overseas Transfer of Personal Data

With your separate consent, we may transfer, access or store your personal data outside Mainland China, provided that either we are satisfied that adequate levels of protection are in place to protect the integrity and security of your personal data or we have adopted adequate security measures in compliance with applicable laws, such as appropriate contractual arrangements.

Where required by applicable laws, we will put in place appropriate measures to ensure that all processing of your personal data outside of Mainland China is safeguarded by the equivalent level of data protection as in Mainland China. You may contact us via dataprivacy@lanecrawford.com.cn if you would like to further details about these overseas transfers.

Security

We have implemented reasonable and appropriate technical and organisational security measures designed to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, access and other unlawful or unauthorised forms of processing, in accordance with applicable laws.

Your Rights

in addition to the rights already set out in the Privacy Policy, you also have the following rights:

  • the right to withdraw your consent to our processing of your personal data;
  • the right to request de-registration of your account with us (if any); and
  • the right to refuse decisions that materially impact you, where those decisions have been based solely on automated decision-making technology.

Children’s Personal Data

We will not knowingly collect or process the personal data of any child under the age of 14 (“Child”), unless with the consent of the Child’s parent or guardian. If we become aware that we hold personal data of a Child, we will take steps to delete the personal data of the Child as soon as possible. Parents or guardians can also contact us to request such deletion.

Changes to the Mainland China Notice

We may change this Mainland China Notice in order to comply with the evolving regulatory environment or, provided that this Mainland China Notice continue to comply with applicable law, the needs of our business. Subject to any applicable legal requirements to provide additional notice, any changes to this Mainland China Notice will be communicated through our Site and our mobile applications. We will obtain your consent to such changes where required to do so by applicable laws.

Contact us

If you have any concerns about how we process your data, please contact us at dataprivacy@lanecrawford.com.cn.